rcc7's Privacy Policy
Your personal information is completely safe with us. Through SSL encryption and strict data protection practices, rcc7 gives your privacy the highest priority.
This privacy policy applies to all users of the rcc7 platform. Before reading this policy, please confirm that you are 21 years of age or older. By using the rcc7 website, you agree to all the terms of this privacy policy.
rcc7 (referred to hereinafter as "we", "our" or "the rcc7 platform") operates a safe and trusted online gaming service for players in Bangladesh. In this privacy policy, we explain in detail how your personal information is collected, why it is collected, how it is stored and used, and what your rights are. We believe that transparency around information is the foundation of a healthy and trustworthy relationship.
What information we collect
Identity Information
During account registration, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
Financial Information
Information required for deposit and withdrawal processing:
- bKash, Nagad, Rocket or Upay mobile banking number
- Transaction history and amounts
- Information relating to deposit and withdrawal timing
Full payment card numbers are never stored in our system.
Technical Information
To improve your browsing experience, we automatically collect:
- IP address
- Browser type and version
- Device information (mobile, tablet or desktop)
- Page visits and session duration
- Cookies and similar tracking tokens
Gaming Activity Information
To ensure service quality, we store:
- Play history and bet amounts
- Bonus and promotion usage
- Win and loss records
- Session login and logout times
- Game preferences and activity patterns
How your information is used
We use your information only for the following legitimate purposes. We refrain entirely from any commercial misuse of your data.
1. Account management and verification
We use your personal information to confirm your identity and maintain account security. Age verification is an essential responsibility for us — rcc7 serves only individuals who are 21 years of age or older.
2. Financial transaction processing
The financial information needed to carry out deposits and withdrawals through bKash, Nagad, Rocket and Upay is processed accordingly. The minimum deposit and withdrawal is ৳500 and withdrawals are generally completed within 10 to 45 minutes.
3. Providing customer support
Our 24/7 Bengali live chat support team uses your account information to provide fast and effective assistance. Proper use of your information in resolving your issues ensures the quality of our service.
4. Fraud and abuse prevention
We monitor suspicious activity to maintain platform security and fair play. This information is essential for preventing multiple account creation, bonus abuse and money laundering.
5. Service improvement
Based on your gaming preferences and experience, we improve new games, bonus offers and service features. This analysis is based entirely on anonymous and aggregated data.
6. Responsible gaming support
By monitoring patterns in your gaming activity, we are able to identify potentially risky behaviour and provide assistance when needed. This is part of our responsible gaming commitment.
Data security measures
To protect your information, rcc7 has adopted industry-standard technical and organisational measures.
SSL Encryption
Information you send on the rcc7 website is fully encrypted using Secure Socket Layer (SSL) technology. This means it is completely impossible for any third party to read or alter any data transmitted between your browser and our servers.
Secure Data Storage
Your personal information is stored on secured servers where multiple layers of security are active to prevent unauthorised access. Passwords are always stored as encrypted hashes — never in plain text.
Staff Access Controls
Only those staff members who need your information for their work are able to access it. All staff operate under strict confidentiality agreements and receive regular data protection training.
Regular Security Reviews
Our security measures are reviewed and updated on a regular basis. Quickly identifying and resolving any security vulnerabilities is our priority.
Sharing information with third parties
Important: rcc7 never sells your personal information to advertisers or any other third party.
We may share information with specific third parties in the following limited circumstances:
Payment processors
We share only the information necessary to carry out transactions with payment services such as bKash, Nagad, Rocket and Upay. These partners operate under their own privacy policies.
Game software providers
Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe receive limited session data for the purpose of running games. Personal identity information is not shared with them.
Legal obligations
We may be required to provide information to authorities in accordance with applicable laws in Bangladesh or by order of a competent court. In such cases, we will provide only the minimum information necessary.
Technology service providers
Partners engaged for website hosting, cybersecurity and analytics services operate under strict data processing agreements and may not use your information for their own purposes.
Cookies and tracking technology
The rcc7 website uses cookies and similar tracking technology. Cookies are small text files that your browser stores on your device when you visit our website.
Essential cookies
These cookies are essential for maintaining login sessions, managing security tokens and the basic functionality of the website. They cannot be disabled.
Performance cookies
These are used to analyse which pages of the website are used most and where users run into problems. This data is completely anonymous.
Preference cookies
These cookies are used to remember your language preferences, theme settings and other customisations, ensuring an improved experience on your next visit.
Cookie controls
Through your browser settings, you can delete cookies or disable acceptance of new cookies at any time. Please note, however, that disabling essential cookies may cause the website to not function properly and your login session will not be maintained.
Your rights regarding your information
Every user of the rcc7 platform has the following rights over their personal information:
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Right to access: You can contact us to find out what information we hold about you.
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Right to correction: If there is any error in your personal information, you can request a correction.
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Right to deletion: In certain circumstances you may request that your personal information be deleted. However, it is our legal obligation to retain certain information required for compliance with legal requirements for a specified period.
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Right to restrict processing: In certain circumstances you may request that processing of your information be temporarily paused.
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Right to data portability: You may request a copy of your personal information in a structured, machine-readable format.
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Right to complain: If you feel we are not handling your information properly, you can contact us directly to raise a complaint.
Data retention period
Active account data
Your information is fully retained for as long as your account remains active. This information is necessary to provide you with uninterrupted service and to keep an accurate record of your gaming history and financial transactions.
Retention after account closure
Even after an account is closed, certain information needs to be retained for a specified period. Financial transactions and account history are kept for the purposes of legal compliance, dispute resolution and fraud prevention.
Marketing communications
If you do not wish to receive promotional emails or notifications from us, you can opt out at any time via our live chat or email. Even after opting out, essential account-related notifications may continue to be sent.
Protection of minors
rcc7 is a 21+ platform. This service is operated for those who are 21 years of age or older only.
No collection of minors' information
rcc7 never knowingly collects personal information from any individual under the age of 21. Age verification at the time of account registration is a mandatory part of our process. If we determine that a minor has created an account, that account will be immediately closed and the related information deleted.
If you believe that a minor has created an account on our platform, please notify our support team immediately.
Changes to the privacy policy
rcc7 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notice will be sent to your registered email address
- A notification will be displayed on the website
- The date of the last update at the top of this page will be changed
Continued use of the rcc7 platform after changes are published will be considered as your agreement to the updated privacy policy. It is therefore recommended that you visit this page regularly.
Contact us
If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us in the following ways:
Email support
For any privacy-related requests or complaints, email us at:
[email protected]
Live chat
Our 24/7 Bengali live chat support team is always ready to answer any questions. Use live chat for the fastest assistance.
After a request to delete or correct information is submitted, we generally respond within a reasonable time. Additional information may be requested for identity verification.